Sales Advisor

Salons Patek Philippe Genève Sales Advisor (M/F) Salons Patek Philippe Genève Sales Advisor (M/F) Mission As part of this role, you will be responsible for welcoming and following our clients in an irreproachable manner in order to identify their expectations. To offer them the most appropriate timepieces and jewelry items. You will be the guarantor of the philosophy, culture, and values that Patek Philippe wishes to transmit. Responsibilities Welcome, inform, and advise clients in order to satisfy their requests as best as possible and to enable customer loyalty. Identify client expectations and strive to redirect the client to other available references with tact and diplomacy. Accompany the client from the beginning to the end of their visit to our Salons. Ensure client well-being, make sure they feel welcome during their entire visit and that they can benefit from a customer experience up to their expectations. Provide precise technical and/or historical explanations to clients regarding grand complications. Propose the most appropriate timepieces or jewelry items. Maintain a privileged relationship with certain clients, provide high-level technical explanations and share the historical knowledge of our products. Respond to the expectations of the company, provide excellent customer service and show the importance that Patek Philippe places on its products and its clientele. Follow the evolution of products from competing brands and keep informed about watchmaking activity in general through the reviews made available. Guarantee a professional image of oneself and of the Salons. Show the client that Patek Philippe salespeople keep their promises and that the interest of the brand is not limited to the immediate sale of the product but aims at the perfect match between full customer satisfaction and the satisfaction of having served them perfectly. Ensure the organization, preparation, and execution of all tasks concerning the sale of watches and jewelry. Promote the sharing of information and ideas on marketing and on products with hierarchy and colleagues in order to constantly improve the skills of the entire team. Ensure the follow-up of sales, the establishment of all documents (invoices, certificates of origin, etc.) including the collection of money and actions in case of theft in perfect sharing of information. Profile sought CFC as a Commercial Employee (or equivalent). Proven experience in advising and selling prestige watchmaking products. Excellent watchmaking culture. Sense of welcome and service. Mastery of sales techniques. Very good general knowledge. Excellent knowledge of the history and products of PPSA. Mastery of French and business and technical English (oral and written), any other additional languages an asset. Excellent interpersonal skills, excellent presentation and interpersonal skills. Team spirit, dynamic, discretion and resistance to stress. Job reference 3682 jpid8a2a7f7jm jpit0731jm jpiy26jm