Customer Advisor Contact Center (m/f)
- Employment type
- Full-time
- Location
- Olten
- First posted
Does your patience know no bounds? Are you your grandma's hero because no one explains the digital world, her smartphone & online banking as well as you do? As an employee in the contact center, you are the first point of contact for all inquiries from private customers. Thanks to your extremely high customer orientation and your linguistic talent, you can competently and purposefully advise customers on all inquiries regarding the products and services. For our client, we are looking for a:
Customer Advisor Contact Center (m/f) 100%
What awaits you:
• You answer customer concerns by telephone
• You proactively seize sales opportunities without being intrusive
• You arrange personal consultation appointments
• With your helpful and cheerful manner, you support customers with all questions regarding the offered products and services
• Working hours according to shift schedule from Monday to Friday between 08.00 and 20.15, sporadic Saturday shifts 08.00-17.15 (approx. 1x per month)
• Possibility of permanent employment
Qualifications
What you bring with you:
• Training in the commercial sector or commercial professional experience in customer service
• Experience in the banking or insurance sector is an advantage
• Experience in the active sale of products or services
• Your native language is German
• You additionally speak French and/or Italian
• No entries in the criminal and debt enforcement register extract
Your advantages:
• Option for permanent employment
• Modern and centrally located workplaces
• Possibility of permanent employment with many development opportunities
• You can receive financial support from the temporary fund for your next further training. More on this at www.temptraining.ch
Interested? Press the "apply" button and upload your documents directly into the system. I will be happy to get back to you!
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Posted yesterday