Sachbearbeiter:in Patientenmanagement

Bern, 80 % *The reception and patient admission department is responsible for the admission of all patients as well as cost security in the outpatient and inpatient areas. In addition, it performs the function of an interface between secretariats, departments, and health insurance companies.* What we expect from you ## • You receive patients, visitors, and other customers and provide competent information • You ensure the financing of patient treatment and are responsible for the correct and up-to-date recording of patient data • In your interface function, you take on versatile administrative tasks such as telephone switching, mail distribution, monthly closure of cash receipts, and processing of nursing home applications • In the absence of the team leader, you coordinate the daily operation and make the necessary decisions • You support the team leader in attendance and absence management and participate in shift planning   What you bring ## • Completed commercial or equivalent training with professional experience in the healthcare sector or in the health insurance sector • Good IT skills; experience with SAP, Epic, and MS-Office applications is an advantage • Enjoy working with older people and have pronounced social skills • You work well in a small team and place great importance on loyalty, discretion, and reliability • Your mother tongue is German; knowledge of foreign languages is an advantage Our offer ## • You can expect a varied, responsible, and versatile job • We offer you a thorough and comprehensive introduction to the various areas of responsibility • You benefit from flexible working hours on different weekdays as well as one or two Saturday shifts per month Job information ## Location Insel Group Organization Management Services Directorate Scope 80 % Entry as of 01.12.2026 or by mutual agreement Reference number 19304 Type of contract unlimited Place of work Inselspital, Freiburgstrasse CH-3010 Bern, Switzerland