IT Support Collaborator B 80-100%

IT Support Collaborator B 80-100% (CDD 1 year) Job posting within the IT department of the Haute Ecole Arc for a position of IT Support Collaborator B 80-100% (CDD 1 year) within the support team of the IT department This position constitutes an excellent opportunity for a person looking for a first professional experience in the field of IT. Support from the members of the support team will allow for a progressive increase in skills within the Haute École Arc environment. Your missions Ensure support and maintenance of PCs, software, printers and audio/video equipment. Ensure level 1 and 2 support for students and staff. Write and update documentation Participate in incident tracking Your tasks Participate in support rotations (Hotline, reception desk, ticket management)Participate in support tours on different sitesInstall, maintain and repair computer equipmentAnalyze and resolve malfunctions on computer equipment Your profile Mastery of Windows environments Notions of good incident management practices. Good knowledge of Windows 11 and M365 Good relational skills Autonomous, efficient, discreet and reliable Employment conditions Initial professional training (CFC) Entry into function: Immediately or by agreement Work locations: Neuchâtel Salary in relation to the function jpidd2dd5b7jm jpit0727jm jpiy26jm