Receptionist

Warmly welcoming, looking after, and saying goodbye to our national and international guests
Professional execution of check-in and check-out
Receipt and processing of reservations via telephone and e-mail
Competent advice to guests regarding hotel offers, events, and leisure activities in the region
Processing of guest requests as well as professional handling of complaints
Support in the active sale of rooms and hotel services
Creation of invoices as well as cash management
Maintenance of guest data in the hotel management system