Retail Assistant Store Manager

YOUR MISSION:

• Together with the Store Manager, you ensure that the store continuously meets or exceeds sales, KPI, and profitability goals through the effective use of short- and long-term planning, cost control, and first-class service
• You guarantee consistently high customer satisfaction within the store in accordance with our PUMA values and the established service standards
• You take responsibility for the accurate execution of sales, exchanges, refunds, and discount promotions at the cash desk while ensuring that the Discount Policy & Procedures guidelines are adhered to
• You support the Store Manager in recruitment, training, further education, and succession planning, as well as in the preparation and management of the team's performance reviews
• You know how to analyze customers, recognize trends and competitive information that influence the business, and thus drive the business together with the Store Manager
• You take responsibility for Loss Prevention and operational compliance within the store; You manage, achieve, and attempt to exceed all Inventory & Shrink goals; You control and manage the physical stock
• You support the Store Manager in the communication, management, and execution of all marketing-driven initiatives and events within the budget and according to all established guidelines

YOUR TALENT:

• 2-3 years of leadership experience in a focused, customer-oriented retail environment (preferably clothing/shoes)
• Passion for the PUMA brand
• Commercial acumen and financial cost awareness
• Customer-oriented, reliable, and friendly personality
• Ability to recruit, motivate, and train employees
• Strong communication, motivation, and presentation skills
• Strong organizational talent and good time management
• Confident appearance when presenting information to a large group
• Interest in innovation and change
• Computer skills, basic know-how of MS-Office including the use of Outlook, Excel, PowerPoint, and the Internet