2nd-Level ICT Supporter 80-100% (m/w/d)

What you will do Your main tasks are: • Processing and resolving complex technical tickets in 2nd-level support • Coordinating team-overlapping incidents and problem tickets • Analyzing and limiting system restrictions • Helping to shape and optimize internal processes • Communicating solutions to internal and external stakeholders • Maintaining our knowledge database • Participating in exciting projects Why you will succeed For this varied role, we are looking for committed and customer-oriented people with the following desired profile: • Completed training in computer science or comparable qualification • Experience in 2nd-/3rd-level support of software applications (at least 2 years desirable) • Independent, structured way of working and enjoyment of teamwork • Very good German language skills, additional national languages are a plus We offer • Flexible working models and home office options • Modern working tools and top-equipped offices in a central location • Free smartphone with subscription, half-fare subscription and attractive further training opportunities • At least 25 days of vacation for your work-life balance Become part of our team Are you ready for a new challenge with a workplace near St. Gallen main station and home office option? We look forward to receiving your application documents.