Clerk Patient Management Emergency Center

Bern, 40 - 60 % *The Adult and Child / Adolescent Emergency Centers of the Inselspital are open 24 hours a day, 365 days a year. Patient management supports the treatment team around the clock in the administrative area. You will strengthen our team in the Adult and Child / Adolescent Emergency Centers in 24h shift operation.* What awaits you ## • You reliably record and maintain patient data in the Epic and SAP IS-H systems • You ensure cost security for emergency admissions, thereby supporting a smooth administrative process • During night operations, you take over the management of the Inselspital telephone switchboard and are an important point of contact for internal and external inquiries What you bring with you ## • You have experience in administrative activities, ideally in a hospital or healthcare environment, and have basic knowledge in the social insurance sector • You maintain calm even in hectic situations, work in a structured manner, and keep an overview • You have good MS Office skills and are confident in handling digital applications • You communicate professionally and friendly with patients and relatives in German, English, and French • You are flexible and ready to take on early, late, and night shifts, as well as assignments on weekends and public holidays in 24/7 shift operation Our offer ## • Meaningful work in a demanding interdisciplinary environment with a dynamic 7 x 24-hour operation • A structured introduction and guidance in your new task. • A varied activity with responsibility at the interface between patients, relatives, and various professional groups • A collegial team and an environment in which reliability and cooperation count Job information ## Location Insel Gruppe Organization Direktion Management Services Workload 40 - 60 % Start per 01.10.2026 or by arrangement Reference number 19400 Contract type temporary, for one year Workplace Inselspital, Freiburgstrasse CH-3010 Bern, Switzerland