Head of Quality, 100%
- Employment type
- Full-time
- Location
- Oberwangen
- Company
- myStromer AG, Freiburgerstrasse 798, 3173 Oberwangen b. Bern
- First posted
Stromer lives Swissness, enthusiasm and partnership.
The myStromer AG has been developing internationally award-winning Speed Pedelecs under the Stromer brand since 2009, which set new standards for daily mobility with outstanding performance, connectivity and design. Our goal is to develop the best S-Pedelecs and to inspire people to use them daily. To this end, we bundle all competencies under one roof at our campus in Oberwangen – from development to assembly and marketing to sales. Since 2022, the Desiknio brand has also been part of the myStromer AG portfolio and complements the range with premium e-bikes up to 25 km/h.
Premium is not an achieved state for us, but an aspiration that we work on every day. Therefore, we are developing quality into a strategic priority throughout the entire company. Our goal is to continuously improve the quality of our products, processes and services and to establish a company-wide quality culture in which quality is jointly supported by all areas. The Head of Quality plays a key role in this: He creates transparency, sets standards and enables the organization to anchor quality sustainably as a shared success factor.
Head of Quality (m/f/d), 100%
For our headquarters in Oberwangen, we are looking for an experienced and implementation-strong personality as
Head of Quality (m/f/d), 100%
As Head of Quality, you will report directly to the CEO and strategically further develop the quality function at myStromer. You are responsible for the governance of product and service quality throughout the entire product lifecycle: from development to purchasing, logistics, production to sales and marketing. In doing so, you establish transparency regarding quality performance and risks, create data-based quality control and drive the continuous further development of quality management together with the management board. We do not understand quality primarily as an audit, documentation or control function, but as a central success factor for product quality, customer satisfaction, the long-term strength of our premium brands and a sustainably lived quality culture across all company areas.
Your tasks
You develop and establish company-wide Quality Governance and, together with the managers, promote a quality culture in which quality is lived as a shared responsibility.
You advise the CEO and the management board on quality-relevant issues and create transparency about the company's quality performance with a meaningful KPI and reporting system.
As the first point of contact for quality topics, you work closely with the specialist departments and ensure the sustainable and efficient solution of quality-relevant challenges.
You accompany product creation from development through purchasing and production to the market and ensure that quality requirements are effectively implemented throughout the entire product lifecycle.
With effective Quality Reviews, clear standards and defined escalation mechanisms, you create transparency and control quality-relevant risks.
Through the analysis of warranty data, field failures as well as customer and dealer feedback, you derive sustainable improvement measures.
Together with the company areas, you continuously further develop quality along the entire value chain. In doing so, you recognize risks and need for action early on and drive the further development of product, process and service quality.
Your profile
Completed studies in the field of engineering, electrical engineering, mechatronics, quality management or a comparable qualification.
10 years of experience in quality management, including several years in a leading function or as a Senior Expert in a technology-driven company.
Experience in an environment with technically demanding products, high quality requirements and a strong customer focus, ideally in the areas of Premium Consumer Goods, Automotive, MedTech, mechanical engineering or industry.
High professional credibility as well as the competence to work at eye level with development, purchasing, suppliers, production, sales, marketing and finance, to analyze complex quality issues and implement effective solutions.
Proven experience in cross-departmental control of quality and improvement initiatives as well as the ability to win stakeholders for sustainable changes through expertise, persuasiveness and targeted influence.
Sound competence in structured root cause analysis as well as in the construction of data-based quality control with meaningful key figures and reporting systems for the sustainable improvement of product, process and service quality.
Assertiveness as well as the ability to unite different interests, communicate clearly and successfully drive changes.
Analytical, structured and independent way of working with high initiative, individual responsibility and strong implementation strength.
Very good German and English skills; other languages are an advantage.
Willingness to occasionally travel to suppliers, trading partners, customers and our international locations.
What we offer you
Responsible task with high visibility and direct influence
International, dynamic working environment with short decision-making paths
High scope for design in the further development of teams, processes and systems
International environment with established premium brands
Large scope for design in an exciting growth phase
Modern employment conditions and flexible working options
Attractive discounts
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Posted yesterday