Receptionist & Mailroom Specialist at 60%

Receptionist & Mailroom Specialist at 60% (gn) WE CONNECT THE PHYSICAL WORLD AND THE DIGITAL WORLD SPS is a leader in Business Process Services, innovative intelligent data management solutions, and hybrid work environments. Swiss quality, combined with a global presence, solid sector expertise, and the latest technologies, makes SPS a trusted partner in supporting companies through their transformation. Through global end-to-end solutions, SPS helps its clients make their processes more efficient, more agile, and future-oriented. More than 8'500 employees and specialized partners support companies in more than 20 countries, primarily in the banking, insurance, and healthcare sectors. Location: Lausanne-Vennes YOUR RESPONSIBILITIES You are the first point of contact for our client and contribute, through your professionalism and sense of service, to offering an irreproachable welcome experience. You ensure the smooth functioning of reception and Mailroom activities while guaranteeing quality service to visitors, employees, and partners. Welcome, guide, and accompany visitors, employees, and external service providers with professionalism. Register and announce visitors in accordance with current reception and security procedures. Answer incoming telephone calls and transfer them to the relevant interlocutors. Receive, sort, distribute, and dispatch mail as well as courier shipments. Manage visitor parking spaces and control parking access. Order and manage office supplies as well as perform various administrative tasks. Participate in activities related to the security of people and property on site. Ensure rotation between different positions (morning reception, Mailroom, and afternoon reception). Guarantee a warm welcome, an excellent level of service, and the smooth running of daily operations. YOUR PROFILE Commercial, receptionist, or deemed equivalent training. First experience in a reception, customer service, hospitality, or similar role. Excellent customer orientation, sense of service, and interpersonal skills. Neat presentation, professional attitude, and sense of responsibility. Autonomous, organized, and reliable personality. Ability to remain calm and manage priorities, even in demanding situations. Good command of IT tools, particularly the Microsoft Office suite. Fluent French (mother tongue or equivalent level), you master German at least at level B2 and are comfortable communicating with visitors, employees, and on the phone; English is an asset. Availability to work according to a rotation schedule with half-days, as well as full days during replacements for holidays or illness (average activity rate of 60 %). Impeccable criminal record and debt collection register extract. YOUR ADVANTAGES A future-oriented employer that actively contributes to the digitalization of the Swiss economy. A dynamic environment within a Swiss company benefiting from an international presence. A varied role with daily contact with clients and great autonomy. A careful integration and a committed and collaborative team. Participation in Reka vouchers as well as health and fitness benefits. Contribution to public transport subscriptions and a Business half-fare card offered. Attractive discounts with many brands and partners. At SPS, we actively commit to equal opportunity and diversity. All qualified applications are considered, regardless of gender, gender identity, age, origin, religion, sexual orientation, or disability. #LI-FC1 jpid910820ajm jit0834jm jiy26jm