Senior Specialist Legal Services with Focus on Road Traffic Law

Senior Specialist Legal Services with Focus on Road Traffic Law 80 - 100 % Zürich-City / Smart Working Shape your future - together with us! The AXA-ARAG, as one of the leading legal protection insurers in Switzerland, is growing and developing rapidly. Our legal services department with around 200 employees is represented at three locations in Switzerland and resolves over 100,000 legal inquiries from our customers every year. Our ultimate goal is to steadily improve the customer experience to a high level by exploring new paths, thinking creatively, and transforming through digital change. Our culture is characterized by openness, flexibility, and appreciation. With us, your input counts - always. We offer you modern working models and space for your individual development. Do you enjoy taking responsibility and want to play a supporting role in your team? Do you want to accompany customers in their legal challenges, follow innovative paths, and grow with digital change? - Then you are the personality with the right mindset that we are looking for! What awaits you Independent case processing: You process legal cases for private and corporate customers, particularly in the area of mobility. Your consultation takes place mainly by telephone Use of AI: In your daily work, smart AI tools are available to you, so that you can work efficiently and focus on the essentials Legal advice with a modern twist: You analyze a wide variety of facts and solve problems in an uncomplicated, pragmatic manner and in the interest of the customers Negotiations: You conduct oral and written negotiations with insured persons, opposing parties, lawyers, and authorities What you bring with you You have a BSc in Business Law or a comparable degree from a university Practical professional experience in the field of road traffic and criminal law is an advantage You are a strong communicator and can convey complex facts understandably and empathetically. You also possess unbeatable negotiation skills. Foreign languages (Italian/French) are an advantage The satisfaction of your customers is important to you and you are committed to fulfilling their concerns in the best possible way At the same time, you bring a basic understanding of economics and know how to weigh costs and benefits in case processing and interpret case-relevant numbers Hours of studying files is not your style - you work efficiently, solution-oriented, and pragmatically You remain calm even in hectic times You are IT-savvy and open to integrating AI tools into your daily work routine What we offer you We are convinced: Satisfied employees deliver the best performance. Therefore, we invest in benefits that offer tangible advantages - beyond the usual. Flexibility and freedom: Smart Working (flexible working model) annual working hours, 5 weeks vacation (6 weeks from age 50), vacation gift 2 weeks every 5 years, vacation purchase up to 10 additional days/per year Job and family: Family-friendly meeting times, 22 weeks maternity leave, 8 weeks leave for the other parent, childcare subsidies, company family allowances, days off for the care of relatives and in challenging, personal situations Provision and insurance: Attractive pension fund with extensive supra-obligatory benefits including savings options, up to 30% discount on insurance products Flexible Benefits: AXA Shareplan (employee participation), CHF 500 annually on the Swibeco benefits platform, discounted lunch or Lunch Card, Smart Working allowance CHF 200 per year Mobility: Reimbursement for the Half-Fare travelcard, Reka-Pay up to CHF 1,000 per year (20% discount), fleet discount, free e-charging station, AXA rental bicycles Healthy balance in daily work: Free check-ups, annual health weeks, diverse movement offers (online/offline), massage offers, quiet rooms, Employee Care, online health portal, various seminars/events around health prevention & Mental Health Development: 3 days individual learning time, free coaching, large range of learning & development opportunities, financial participation in further training, promotion of internal mobility, talent development offers, seminars for employees 55+ (AXA Horizon), engagement in communities on different topics, participation in innovation projects (Innoday, AXA Hackaton, UnConference), 2 days time for volunteer work (environment & social) Your future place of work -- Platz 7 - Google Maps Apply now! Do you have questions or further concerns? [Name/Contact] is happy to be there for you via email. You can find more info about the application process here. Diversity and inclusion are important to us at AXA Openness, respect, and appreciation of differences and similarities are essential features of collaboration at AXA Switzerland. We want to promote equal opportunity and also reduce barriers in the application process. If you require support or individual adjustments due to disabilities, neurodivergences, and/or health restrictions, you can contact the recruiting team at [Contact] at any time. Learn more About AXA At AXA, we believe that every person has the potential to actively shape the future. Our goal is to create a dynamic, supportive, and progressive working environment that inspires, encourages, and promotes you. With a culture characterized by collaboration at eye level, trust, and diversity. With our modern working conditions, we want to take the needs of our employees into account and give you the space to unfold your strengths