Field Service Technician 60 - 100%

Resea Biotec GmbH in Recherswil (SO) is an established bioprocess technology partner for pharmaceutical and biotech companies, start-ups, research institutes, and universities in Switzerland. As an official Swiss distribution partner and certified service center for Getinge Applikon, we combine high-quality bioreactor systems with technical consulting, application knowledge, and personal service. We accompany our customers throughout the entire life cycle of their bioprocess equipment -- from selection and implementation to optimization and long-term reliable operation. On-site service is a central part of our partnership. To strengthen our service team, we are looking for a Field Service Technician (m/f/d) Bioprocess Technology, 60--100 %, effective immediately or by arrangement.

Your Role
As a service technician, you are an important part of our promise as a bioprocess technology partner: you combine sound technology with personal support and ensure that our customers can use their systems safely, efficiently, and reliably.

Your Tasks

• Installation, commissioning, maintenance, retrofitting, calibration, and repair of bioreactor systems at customer sites or via remote support
• Carrying out software and firmware installations and updates, integrating systems into the customer network. Support with fault diagnosis in the area of device communication and network connections, especially TCP/IP, IP addressing, subnets, LAN/Ethernet
• Independent planning and coordination of your assignments including maintaining documentation of service assignments and SAT, IQ, and OQ activities as well as spare parts orders.
• Development and implementation of customer-specific technical solutions, including special parts and individual system adjustments.
• Close cooperation with customers, suppliers, as well as our sales and application team

Your Profile

• Completed basic technical training (EFZ), e.g., as an electronics technician, automation technician, polymechanic, mechatronics technician or comparable; further training as a technician HF is an advantage
• Experience in technical service or field service, ideally with laboratory, analytical, or medical technology
• Good understanding of electronics, mechanics, and measurement and control technology
• Good knowledge of network technology (TCP/IP, IP addressing, LAN, switches) and Windows environments; experience with remote maintenance and industrial protocols (e.g., OPC, Modbus) is an advantage
• Very good German and good English skills (manufacturer contact takes place in English); French skills are a plus
• Enjoyment in solving technical problems with an independent, reliable way of working
• Enjoyment of working in a laboratory and cleanroom environment and adhering to the associated protection, hygiene, and documentation regulations.
• Enjoyment of regular customer visits, especially in the regions of Basel, Bern, Geneva, and Zurich; Driver's license Cat. B, place of residence in the Mittelland region.
• Willingness to attend training and assignments at the manufacturer in other European countries

We Offer

• Varied and exciting work in modern bioprocess technology and long-term support of customers from pharma, biotech, and research
• A small company that lives flexibility: direct paths, fast decisions, and independent work
• Manufacturer training at Getinge Applikon and support for further training
• Workload 60--100 %, flexible working hours, and a say in deployment planning
• Company vehicle, laptop, and mobile phone
• Terms of employment: Flexible working hours, annual working hours, 5 weeks vacation, pension fund above the minimum, company vehicle for private use and much more. More on our homepage: [Servicetechniker:in Bioprozesstechnik 60--100 % | Resea Biotec](< >) j4id10415854a j4it1040a j4iy26a