Cleaning Supervisor (m/f) 100%

Cleaning Supervisor (m/f) 100% - Coordinates and monitors all cleaning activities, organizes, supervises and participates in them - Overall management of their unit in compliance with internal and external company standards and rules - Responsibility for customer service and optimal execution of services - Supervision of employees to ensure they perform the agreed services with the client, in compliance with instructions and legal framework - Optimal use of internal and external resources necessary for service delivery - Quality control and internal audits with clients - Ordering of equipment and planning of interventions as well as schedules - Ensures adequate and optimal use of subcontractors - Controls, manages and monitors budgets - Analyzes team activity and identifies deviations (control of working hours) - Ensures invoicing in accordance with services provided - Replaces their hierarchical superior in case of absence - CFC in the cleaning industry (cleaning agent, operations agent or equivalent) an asset - Ongoing training in the field of cleaning - Proven experience in team management - 5 to 10 years of professional experience in the service sector and in maintenance activities - Good command of spoken and written French (English, Portuguese or Spanish an asset) - Mastery of computer tools (MS Office) - Driver's license, clean criminal record - Service-oriented, well-organized and communicative - Autonomous, proactive, organized