Commercial Clerk in Internal Sales

Company Description

Our client is an established Swiss company in the field of building technology. To strengthen the team, an organizationally strong and customer-oriented personality is sought, who acts as a hub between customers, service technicians, and internal departments.

Job Description

Your Tasks

• Receipt and coordination of customer inquiries regarding malfunctions, maintenance, and service calls
• Scheduling and appointment planning of service technicians, taking into account urgency and workload
• Opening, processing, and monitoring of service and inspection orders
• Processing of work reports as well as maintenance of order and master data in the ERP system
• Interface between customers, service technicians, and internal specialist departments

Required Profile

Your Profile

• Completed technical or commercial basic training
• Experience in scheduling, service coordination, or technical customer service
• Technical understanding, ideally in the field of ventilation, air conditioning, refrigeration, or building technology
• Organizational talent, independent way of working, and strong customer orientation
• Good German skills and confident handling of digital tools as well as ERP/SAP knowledge
• English skills are an advantage

We Offer

• A versatile and long-term task in an established Swiss company
• A very collegial and appreciative working environment
• A modern and attractive workplace in a contemporary office
• A place of work very well reachable by public transport
• Short decision-making paths and uncomplicated cooperation
• Development opportunities and space for personal responsibility
• Fair and market-based remuneration

Interested?

Would you like to contribute your organizational skills in a technical environment and do you appreciate a varied task with a lot of customer contact? Then we look forward to getting to know you.

We look forward to your application.

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