Team Leader Broker Services

Team Leader Broker Services This is what you can expect: Technical and operational management of the Broker Services team Ensuring high service quality towards brokers and internal stakeholders Active participation in day-to-day business (broker inquiries, quotes, complex cases) Ensuring efficient and high-quality processes (KTG, UVG, UVGZ) Further development and optimization of organizational and process structures Clear triage, responsibilities and interfaces Close collaboration with Underwriting and Sales Management of demanding cases and escalations Sparring partner for operational and organizational issues This is what you bring: Several years of experience and in-depth knowledge in the insurance environment, ideally corporate customers (KTG/UVG/UVGZ) Leadership experience and enjoyment of employee development Assertiveness and high social competence Structured, solution-oriented and reliable way of working High process understanding and organizational strength Pragmatism and implementation strength Sovereignty in demanding and dynamic situations Do you have questions about this position? jid0877f72jm jit0417jm jiy26jm