Dispatcher for Service Technicians Construction Machinery 100% (m/f)

Our heart beats for machines. Yours too? Then join our team. The Robert Aebi Gruppe combines tradition with state-of-the-art construction and agricultural technology. With 1'500 colleagues at 48 locations in Germany and Switzerland, we accompany people in <<building and growing>>. For our headquarters in Regensdorf, we are looking for reinforcement for our team starting immediately or by arrangement as: Dispatcher for Service Technicians Construction Machinery 100% (m/f) What you can achieve with us * Dispatching of service technicians in German-speaking Switzerland * Ensuring the flow of information between customers, service technicians, and internal service * Receiving telephone inquiries/orders and their processing * Advising and supporting our customers and employees * Processing spare part orders from service technicians * Optimizing workflows and processes * Administrative tasks What you bring for your task * Commercial or technical basic training with a flair for construction machinery * Geographical knowledge mandatory * Knowledge of service organizations, ideally from the area of planning/dispatching * 3- 5 years of experience in telephone customer care as well as in sales * Willingness for apprentice supervision * Good communication skills with internal and external customers * Organizational talent with networked thinking and good healthy assertiveness * Personality with a reliable and systematic way of working * Good oral as well as written German skills and English skills are an advantage * Good knowledge of common IT tools (Excel, Word) as well as Microsoft Dynamics is an advantage What you can expect from us * Clear entrepreneurial vision (Robert Aebi dream) and defined strategy * Motivated, collegial and passionate team * Exciting environment with the best and newest products * Possibility for internal further development * Culture of daily improvement and development * Modern workplace and appreciative Du-culture * Annual day off on your birthday * Staff restaurant with discounted catering offer * Possibility for home office * Free parking spaces in the underground garage * ... and much more --> [Benefits at the Robert Aebi Gruppe](< >) Do you see yourself in the above-mentioned points? Then we absolutely want to get to know YOU! We look forward to your complete application documents, which you can upload via our application platform. For further information, we are happy to be at your disposal. Not the right position for you yet? Here you can find further exciting possibilities: [Open positions at Robert Aebi](< >) We are where you are, day after day! Contact HR - Team Recruiting Robert Aebi AG Telephone: j4id10463488jm j4it1044jm j4iy26jm