Customer Service Representative BVG 100% (a), Zürich

For our client, an established and Switzerland-wide active service company in the field of social insurance and occupational pension schemes, we are looking for a customer-oriented, independent and communicative personality for the location in the city of Zürich as

Customer Service Representative BVG 100% (a), Zürich

Your tasks:

• Independent support and advice for companies and insured persons in all matters of occupational pension schemes
• Preparation of pension offers as well as support in the selection of suitable pension solutions
• Maintenance of existing customer relationships and active participation in acquiring new customers
• Independent handling of administrative processes in the insured persons administration, particularly entries and exits, salary mutations, vested benefits and cash payments
• Carrying out calculations in connection with voluntary purchases into the pension fund
• Collaboration on periodic closing work and other administrative processing steps
• Support in internal projects and in the continuous optimization of workflows

Your profile:

• Completed commercial basic training
• Several years of professional experience in occupational pension schemes, particularly in insured persons and contract administration
• Sound knowledge of administrative processes and legal foundations of the second pillar
• Strong customer orientation and enjoyment in advising different stakeholder groups
• Independent, structured and responsible way of working
• Strong communication skills as well as a professional appearance towards customers and internal contact persons
• Confident German language skills as well as very good, business fluent French skills in speaking and writing

What is offered to you:

• A versatile activity with your own area of responsibility
• A professional working environment with short decision-making paths
• Direct customer contact and varied tasks
• The opportunity to contribute your own ideas and actively shape processes
• A dedicated team and attractive development opportunities

Have we been able to pique your interest? Then please send your complete application documents including a photo by e-mail to Mr. Mike Altorfer; he is also available to you for additional telephone information.

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