Product Supporter (m/w/d) 80-100%

We move and inspire people. Simple. Sustainable. Forward. ## The AMAG Import AG is, with the brands Volkswagen, Audi, SEAT, CUPRA, Škoda and VW Nutzfahrzeuge, the most successful automobile importer in Switzerland. For the Product Support within the Technical Services department at the headquarters in Cham ZG, we are looking for a motivated and technically skilled person to support our team as a Product Supporter in the back office, starting immediately or by agreement. How we inspire you ## • Special conditions for vehicle purchase and service: For you and your family - because we know how important mobility is • Travel with discounts: Worldwide cheaper on the move with Europcar • ZIF: Additional individual Fridays - Buy additional vacation days and give yourself a well-deserved longer break • Living flexibility: Reconcile family, hobby, and profession - enjoy the flexibility of hybrid working • Life long learning: We participate in your further education - boost your career! • Fit for free: Use our free fitness studio for your health and fitness • Exclusive deals: Platform with changing discounts - always discover new offers and save What you can move with us ## • System maintenance: You maintain the systems relevant for Product Support and coordinate ticket requests efficiently • Technical support: You support the brands, companies, and Single Point of Contacts with technical / non-technical questions • Coordination & organization: You coordinate vehicle deployments, support the damage table, and take on organizational tasks in the day-to-day business of Product Support • Documentation: You create, translate, and correct technical documents for all passenger car brands • Support & consulting: You maintain and support service partners and workshops - from technical questions to repair quality • Diagnosis & technology: You perform diagnoses on problem vehicles and are the contact person for technical issues, also for high-voltage and bodywork topics • Manufacturer contact & problem solving: You work closely with the manufacturers, analyze technical problems, and actively bring solutions to the market What you bring ## • Experience: You have several years of professional experience in the automotive technical environment and have knowledge of our brands • Training / further education: You have a basic automotive technical training connected with further training as an automotive diagnostician or automotive engineer • Specialist expertise: You have in-depth knowledge in the areas of electromobility, alternative drives, and vehicle technology (drive, chassis, body & paint, etc.) • Digital skills: You work safely with M365 applications and handle various systems, tools, and technical documents routinely • Language skills: You communicate confidently in German, preferably also bringing French or Italian language skills • Personality fit: You communicate clearly and empathetically, work independently and reliably, think quickly, actively contribute to the team, and keep an overview even in dynamic situations due to your affinity for numbers and structured way of working Do you think we could be a good match? ## Then we look forward to your online application. By the way: We don't need a letter of motivation. Do you have questions about the position or the application process? Then simply contact me via WhatsApp short message. You can find information on data protection in our data protection regulations. • Dario • Recruiter • 079 536 17 50