Client Advisor 100% (m/f/d) - Luzern

Discover Bucherer

Bucherer stands worldwide for the highest quality in the trade of exclusive watches and fine jewelry. With a unique combination of tradition, innovation, and masterful craftsmanship, we have established ourselves as a market leader. At over 100 locations, we inspire our discerning clientele every day. With passion and perfect hospitality, we create unforgettable customer experiences. Over 2,000 dedicated employees share a common passion: the fascination for unique products and the art of creating special moments for our customers.

Your role with us

• You advise our discerning national as well as international customers when purchasing high-quality brand watches
• You create an unforgettable customer experience and possess the ability to develop a significant loyal customer relationship
• You act with enthusiasm as a Brand Ambassador and position our exclusive products using your expert technical and storytelling skills
• Implementation of CRM guidelines
• Active network maintenance, preservation, and expansion of the customer base
• Responsible for a smooth flow of daily business
• Ensuring optimally presented sales areas, shop windows, and showcases
• Participation and assistance at customer events
• Collaboration in specific projects

What you bring with you

• Training in retail, hospitality/gastronomy, watch and jewelry industry
• Several years of experience in the luxury segment of retail
• Sound specialist knowledge in the watch sector
• Business fluent German and English skills in speaking and writing, any further language is an advantage
• IT affinity present
• Open and customer-oriented personality with strong service orientation
• Entrepreneurial thinking and acting
• Style confidence, professional appearance, and courteous manners
• High degree of empathy as well as intercultural competence in dealing with our local and international clientele

Why work at Bucherer?

Because we offer more than just a job – with us, passion makes the difference.

Our employees share the enthusiasm for excellent craftsmanship, highest service quality, and real teamwork. We combine Swiss tradition with international flair and create a working environment in which quality and cohesion are highly valued. We promote individual development, live innovation, and offer space to develop your own potential – together in a team that inspires and connects.

At Bucherer, we benefit from the following advantages, among others:

• 40 hours target working time
• At least 27 days vacation
• Flexible working time models
• Attractive purchasing conditions on watches and jewelry
• Very advanced benefits upon the birth of a child
• Attractive benefits from the pension fund and social insurance

We look forward to your application!

Your Human Resources Team

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