Senior Business Analyst Digital Banking Security (a) (80-100%)

Zürcher Kantonalbank (ZKB) is the largest cantonal bank and the second largest universal bank in Switzerland. Strongly anchored in the Zurich economic area, it combines economic stability and long-term orientation with the consistent further development of its digital offerings. The goal: to offer a convincing customer experience, both personally and digitally.
This is precisely where the Client Channels area begins. The focus is on central digital and physical touchpoints between ZKB and its customers, which connect needs with technology, processes, user experience, security, and operations. These include, among others, eBanking, Mobile Banking, as well as digital opening, onboarding, and lifecycle processes.

Within Client Channels, strategic topics surrounding digital customer interfaces are concretized and prepared for implementation. A special focus is placed on the security of eBanking and Mobile Banking. New fraud patterns, technological developments, and changing customer needs continuously require new solutions that ensure security without unnecessarily impairing the digital customer experience.

For the targeted expansion of this field of topics, we are looking for you as a Senior Business Analyst Digital Banking Security.

Your challenge

• Strategic further development of security topics surrounding eBanking and Mobile Banking, taking into account regulatory and internal security requirements
• Translation of market, customer, and bank needs into concrete security initiatives and roadmaps
• Management of complex security projects as well as coordination of interdisciplinary project teams
• Analysis of existing security processes and identification of risks and optimization possibilities
• Close sparring with the eChannel security specialist unit, IT architecture, security, UX/UI, legal, and other specialists
• Observation of technological developments and digital threats as well as derivation of concrete initiatives

Your qualities and talents

• Education in computer science (HF/FH/University) or several years of relevant professional experience
• Min. 5 years of experience with digital channels as well as security topics surrounding eBanking, Mobile Banking, or comparable digital customer portals
• Good understanding of digital security architectures and processes as well as regulatory requirements (DSGVO, PSD2)
• Experience in managing complex projects and in dealing with technical specialists and management stakeholders
• Strategic and analytical mindset, initiative, and enjoyment of interdisciplinary cooperation
• Fluent German skills at least at C1 level

Would you like to help shape the security of eBanking and Mobile Banking and further develop this field of topics in the long term?

Then Thomas Lüthi looks forward to your application documents or your call.

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