Quality and Process Assistant

--- base: meta-keywords: meta-viewport: width=device-width, title: Quality and Process Assistant --- Quality and Process Assistant ======================================= With its unique range of services -- prevention, insurance, rehabilitation, Suva offers its insured persons global health protection. The main mission of the Cliniques Suva is the rehabilitation of injured persons. In addition to the traditional disciplines of neurological and locomotor rehabilitation, our two clinics in Sion (CRR) and Bellikon (RKB) offer specific services for the rehabilitation of burn patients, technical orthopedics and professional rehabilitation, early rehabilitation, para/tetraplegic patients. We are looking for our future: Main missions * Administrative management for the two clinics in French and in German: * Document management * Management and monitoring of customer feedback, CIRS messages, etc. * Support for the documentation of improvement and corrective measures * Organization of satisfaction evaluations (patients, senders) and internal and external audits * Documentation of audits, quality circles, incident analysis groups, etc. * Assistance with risk controls * Management and analysis of statistics * Support for the introduction of quality and process management * Support for the development and implementation of quality-related concepts and improvement measures with the specialized sectors (quality agreement according to art. 58a LAMal) * Support for the implementation and monitoring of internal and external quality prescriptions and standards (e.g. ANQ, Hplus) * Collaboration on projects (e.g. harmonization of the management system) Our expectations * Basic training in administration and/or in a healthcare profession * Courses such as quality manager in the healthcare sector, quality and process manager, etc. * Experience in quality management, ideally in the healthcare sector * Ability to organize and structure * Network-oriented mindset and action combined with the ability to collaborate with people from different professional groups / partners * Ability to communicate orally and in writing with a service orientation * Ability to assert oneself * Very good knowledge of MS Office products and applications and integrated management systems (IMS) * Mandatory: Knowledge of French at native language level as well as very good knowledge of German (bilingual) and occasional willingness to travel (Bellikon, Berne) Our offer Our collaboration within the team is based on benevolence, trust, reliability and service orientation. If these values are important to you and you wish to commit to developing the Cliniques Suva as well as their quality and their processes, we would be delighted to receive your application. We offer a position with varied missions, within a modern working environment. In addition to the [numerous social benefits](< >) and possibilities for further training, you will evolve in an enriching and rewarding multidisciplinary sector. Modalities Start date: Immediately or to be agreed Workplace: Sion VS or Bellikon AG Complete files (cover letter, CV, copy of diplomas and work certificates) are to be sent via our website: , Careers section. Contact Andrea Ruprecht, Quality, Process and Risk Manager of the Cliniques Suva, at Clinique romande de réadaptation * Clinique romande de réadaptation Avenue Grand Champsec 90 1950 Sion * [ ](< >) jpid7fd80c6jm jpit1043jm jpiy26jm