Customer Service Employee

An important task of the department is ensuring the SOS emergency call center Customer Service Employee An important task of the department is ensuring the SOS emergency call center (First Level), through which we stand by our customers as a strong partner in emergency situations. As a specialist in SOS First Level, you advise our customers in emergency situations by telephone and organize immediate measures, such as in cases of breakdowns and household contents or with the credit card blocking service. Customer Service Employee Renowned company in the insurance industry Job Description You receive calls from insured persons, partners and internal departments in various languages You organize immediate measures and coordinate in the areas: breakdown assistance, repatriation of passenger cars and their occupants as well as property insurance cases domestically You are responsible for written and telephone correspondence with insured persons and partners as well as the daily processing of follow-up orders You occasionally support with motor vehicle damage Profile Completed vocational training and/or professional experience in a comparable activity in customer service Flexibility in deployment planning (Monday - Friday: early, middle and late shifts between 6:00-22:30) (early and late shifts, always possible from the home office) Very good German skills (Swiss German), French or Italian fluent The Offer Would you like to contribute your skills to a renowned, internationally active insurance company? Then I look forward to your application. jpid84dfb45jm jpit0730jm jpiy26jm