Specialist in Case Management for Medical Benefits

For people with people

To offer our insured persons, customers, and clients the best service, we are looking for committed personalities to enrich our team.

The IV-Stelle Basel-Stadt is the cantonal competence center of the federal disability insurance. With around 120 employees, it supports insured persons with health impairments in their professional integration and accompanies them in all other insurance matters.

We are looking for you as

Specialist in Case Management for Medical Benefits

Your tasks

You are the contact person for legal guardians of children, adolescents, and young adults with complex medical and psychosocial situations. You accompany them in the form of case management and combine professional benefit processing with holistic case management. This function is located as a two-person team in the Sachleistungen department.

• You independently process applications for medical measures, aids, and assistance compensation from registration to the issuance of the decision. This also includes the examination and processing of any objections.
• You clarify and assess the insurance medical situation and maintain the electronic dossier.
• You build trust with parents at an early stage, carry out status assessments, and recognize the need for support and action.
• You coordinate internal and external specialist agencies, network the participants, and accompany important transitions in the developmental process (kindergarten-school or school-training).
• You initiate interdisciplinary case discussions, bring different perspectives together, and further develop the case management for medical benefits.

What distinguishes you

• You have a degree from a higher technical college or a comparable qualification, ideally in the pedagogical, medical, or psychosocial field; further training or a CAS in Case Management is an advantage.
• You bring an understanding of medical and social contexts, a good sense for people, and enjoyment in working with health-impaired children and their families.
• You grasp complex situations quickly, recognize connections, and act independently, reliably, and solution-oriented. Knowledge in the social insurance sector is a big plus.
• You communicate clearly and appreciatively, enjoy working interdisciplinary, and bring an interest in actively further developing case management and its processes.

What you can look forward to

• You will become part of an upbeat team that is looking forward to meeting you.
• You will take on a responsible area of responsibility in which the person is at the center and your work creates real added value.
• You work in an appreciative culture that promotes openness and mutual support.
• Your modern workplace is centrally located in Basel and you benefit from attractive employment conditions as well as flexible working models with the option for home office.

Further information will be gladly provided by Verena Berger, Teamleiterin Sachleistungen, Tel. .

We look forward to your application.

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