Assistant 80 - 100 %

Assistant 80 - 100 % The Vereinigung Kantonaler Feuerversicherungen (VKF) is the competence center for prevention against fire and natural hazards. As a service organization of the Kantonalen Gebäudeversicherungen (KGV), we are committed to the safety of people and buildings. In the Elementarschaden-Prävention (ESP) business unit, we implement solutions that improve the protection of buildings from natural hazards such as hail, storm, or flooding. Our platforms Schutz vor Naturgefahren, Hagelschutz einfach automatisch, and the Hagelregister are growing steadily and connect expertise with innovative technology. To ensure that expertise, technology, and strategy work together optimally, we are looking for an open, committed, and technically-minded personality (m/f/d) as an Assistant 80 - 100 % to provide administrative support to our Elementarschaden-Prävention business unit, specifically in the area of Hagelschutz. The Product The product «Hagelschutz – einfach automatisch» is integrated into building control and protects venetian blinds by continuously evaluating local hail danger and automatically raising the blinds upon a warning. Weather data, algorithms, and building technology interlock to effectively prevent damage without manual intervention. Our Hagelschutz team develops and operates this prevention solution in cooperation with the KGV as well as together with partners from meteorology, IT, and building automation. Your Tasks You will support the Hagelschutz team with administrative tasks. Specifically, you will process customer inquiries regarding the product «Hagelschutz – einfach automatisch», take care of support requests, support sales, and assist in the creation of quarterly statements. This includes the registration of users and devices in the backend, the coordination of Signalbox shipping, the recording of reported installation and acceptance data in the order database, communication with building owners, and billing to the KGV. Your Profile You have a completed commercial basic vocational training or a comparable qualification and bring professional experience in administration, customer service, or order processing. You work independently, in a structured and reliable manner, and ensure a high quality of recorded data and executed work steps. You maintain an overview even when multiple inquiries, appointments, and process steps must be coordinated simultaneously. You enjoy contact with customers as well as with internal and external partners. You communicate orally and in writing with stylistic confidence in German and have very good English skills. You are proficient in using MS Office and quickly familiarize yourself with administrative processes, databases, and digital applications. You approach technical questions with interest and openness. Knowledge in the areas of building automation, installation technology, or technical support is an advantage. A careful way of working, strong service orientation, and enjoyment of working in a team round off your profile. Your Opportunities A responsible and interesting activity in a company with a positive and open corporate culture awaits you, and you will benefit from attractive working conditions with diverse fringe benefits and a generous home office regulation. Your Place of Work In the center of the city of Bern in the immediate vicinity of the main station Have we piqued your interest? Then send your complete application documents to Heri, Head of HR & Executive Secretariat. Bienz, Head of Hagelschutz (), will be happy to answer questions about the position. jpidc9802f5jm jit0833jm jiy26jm