Service Key Account Manager

Do you want to actively shape international customer relationships, develop sustainable service solutions, and take on responsibility in a dynamic technical environment? In this versatile position, you will look after significant Key Accounts, recognize new business opportunities, and ensure professional and long-term successful cooperation together with internal specialist departments. Company Info Our customer is an internationally oriented company in mechanical and plant engineering. With innovative technologies, high-quality products, and customer-oriented services, the company offers an exciting working environment with plenty of creative freedom, modern working conditions, and attractive development opportunities. What the company offers • Flexible working hours with a 40-hour week • Possibility for Remote Work and Workation • Attractive part-time models and unpaid leave • Individual support as well as versatile training and further education offers • Profit sharing and attractive benefits within the framework of the pension fund • Modern fitness studio and relaxation rooms • Inviting food lounge for breaks and exchange • Internal Care & Case Management • Generous expense regulations • International and varied working environment • High level of personal responsibility and room for personal development Our customer requests • Completed basic technical training • Further education as Ingenieur FH or Uni or as Techniker HF • Experience in internationally oriented mechanical or plant engineering • Business administration further education is an advantage • Strong customer orientation and high sales competence • Confident and professional appearance when dealing with international customers • Strong communication skills and enjoyment of working in a team • Business fluent German and English skills at least at level C1 • Further language skills are an advantage • Readiness to travel of around 30 percent • Structured, solution-oriented, and entrepreneurial way of working What awaits you • Personal and sustainable support of international Key Accounts in customer service • Strategic further development of existing customer relationships • Responsibility for all customer-related activities and their professional implementation • Close cooperation with internal specialist departments and interfaces • Elaboration and sale of holistic service solutions • Consulting and sale of retrofits as well as maintenance contracts • Monitoring and analysis of the financial key figures of your Key Accounts • Early detection of trends, potentials, and fields of action • Development and implementation of targeted action plans for long-term customer loyalty • Support of product management in the development of new and need-oriented customer service products • Active co-shaping of a modern and internationally oriented service business