Store Manager

Store Manager (100%) You don't just want to manage a store, but want to develop a team, inspire customers, and actively shape the bicycle trade? Then become part of ROSE and take responsibility for our store in St. Gallen. As Store Manager, you are responsible not only for turnover and processes, but above all for the experience of our customers and the development of your team. You ensure that visitors become customers and customers become fans. Our motto "EXPERIENCE CYCLING" shapes everything we do. Your tasks Leadership \& Store Management Operational and personnel management of the store Leadership, coaching, and development of the team Resource planning and deployment control Conducting team meetings and ensuring smooth store operations Responsibility for turnover, goal achievement, and profitability of the store Ensuring a positive, professional, and motivating store culture Customer Experience \& Sales Responsibility for an excellent customer experience Supporting the team in consultations and sales conversations Maximum conversion of visitors to customers and fans Handling of escalation cases and demanding customer situations Active market and competitor observation Operations \& Further Development Ensuring and further developing processes and standards Collaboration with central functions and other stores Responsibility for store presentation, test bike fleet, and sale of discontinued models Co-organization of local events and community activities KPI management and performance optimization What you bring with you Experience in retail, ideally with leadership responsibility Enthusiasm for bicycles and modern customer experience Entrepreneurial thinking and high personal responsibility Positive leadership mentality and strong communication skills Structured and solution-oriented way of working Joy in developing people and making teams successful What awaits you with us A lot of responsibility and creative freedom Direct influence on the development of the store Modern structures and flat hierarchies Close cooperation with the management Attractive employee discounts and development opportunities A strong brand with a clear vision and unique customer experience A motivated team with real passion for the bicycle About your new employer ROSE Bikes Schweiz AG is the subsidiary of ROSE Bikes GmbH in Bocholt (DE). For over 120 years, ROSE has been inspiring people for cycling – today as a modern omnichannel company with its own direct sales, high-quality bikes, and unique stores. In Switzerland, we currently operate stores in Basel, Bern, Meilen, and St. Gallen as well as several shop-in-shop partner locations. jpidf23b581jm jit0727jm jiy26jm