Technical Sales Back Office Employee

Technical Sales Back Office Employee Technical Clerk Sales / Sales Back Office (Industry) 100 % Do you value direct customer contact and want to contribute your strengths in technical sales back office to us? The Kull\-Laube AG is a trading company operating throughout Switzerland for high-quality technical products used in commerce and industry. Our product range focuses on the areas of rolling bearings, sealing, and drive technology. As an owner-managed SME, we maintain long-standing customer relationships and place great value on competent advice, reliability, and short decision-making paths. To strengthen our sales team, we are looking for a committed, technically savvy, and customer-oriented personality per sofort or by arrangement. Your area of responsibility: In this versatile function, you will advise and support our customers in daily business and ensure that inquiries, offers, and orders are processed reliably and efficiently. In doing so, you will work closely with our sales, purchasing, and logistics team. The tasks in detail: Customer advice and order processing: Telephone, written, and personal advice and support for our customers throughout Switzerland (DE/FR) Receipt of orders and independent processing of customer orders from A–Z Monitoring of delivery dates and material backlogs as well as consultation with customers Quotation management and supplier inquiries: Preparation of offers as well as their follow-up processing Price and delivery date inquiries with suppliers as well as calculation of offers Customer care and cooperation in the team: Maintenance and expansion of existing customer relationships and support in acquiring new customers Processing of complaints, returns, and replacement deliveries Close cooperation with the sales, purchasing, and logistics team Your profile: You have a good technical understanding and value a varied activity with customer contact in an industrial environment and feel comfortable in a dynamic daily business. Technical or commercial training (e.g., mechanic, maintenance, technical) Experience in an industrial or technical trading environment is an advantage Swiss German as well as very good French skills in spoken and written form (customer contact Romandie) Confident handling of ERP systems and MS-Office Structured, reliable, and responsible way of working Strong customer and service orientation as well as teamwork skills What we offer you: A varied daily business awaits you in a stable, familiar SME environment with short decision-making paths, scope for design, and a well-coordinated team. Varied activity: Exciting daily business in a stable industry with a long-term perspective Short decision-making paths: Familiar environment with direct communication and pragmatic solutions Collegial team: Experienced, helpful, and well-coordinated team Attractive working conditions: Flexible holiday planning, good social benefits, and modern work equipment Ready to roll up your sleeves and contribute your experience in technical sales? Then we look forward to your complete, electronic application to Zefaj. jid6bf5884jm jit0623jm jiy26jm