Operations Specialist & Quality Assurance Manager (w/m/d) 80-100%

We at Swiss Life Wealth Managers are an emerging and agile startup within the Swiss Life group of companies. Our team of experienced Financial Consultants supports our customers in all matters related to private finance and asset management. Our claim is to advise them holistically, detached from product interests, and to offer them individually tailored solutions to meet their needs. This way, they can make the right decisions for a financially confident future and achieve their goals. With us, you can expect an uncomplicated corporate culture, a hands-on mindset, flat hierarchies, and exciting development opportunities. Are you ready for the challenge? Living diversity Your area of responsibility ## • Ensuring the smooth operation of operational business processes / day-to-day business in the Swiss Life Wealth Management area is your responsibility • This also includes carrying out the year-end processing and implementing and further developing quality assurance measures in operations, including all controls • You actively contribute to the optimization, modeling, and documentation of processes and drive internal quality measures forward • Supporting 1st- and 2nd-level support and working closely with sales, product management, portfolio management, compliance, and external banking partners are an integral part of your job • You are the central point of contact for sales and other internal and external stakeholders for questions about processes, products, compliance requirements, and regulatory topics • Additionally, you train consultants on processes, systems, and products and work closely with Product Owners and testers on projects Living potential Your strengths ## • You have a Bachelor's or Master's degree in economics and have several years of experience in operations at a Swiss bank or asset manager • In-depth technical knowledge in asset management, operations, and portfolio management, as well as a good technical understanding, characterize you • You combine a pronounced detail orientation and analytical thinking with a high affinity for digital tools and AI applications • Experience in "Change the Business" and process development rounds out your professional profile • Your communication skills are particularly strong in stakeholder management, and you convince with your pronounced team skills • Flexibility, resilience, and a high office presence (at least 4 days a week) are a matter of course for you; you have German at a native level, strong English skills, and ideally also knowledge of Italian or French Your workplace ## Räffelstrasse 26, 8045 Zürich Your contact ## Talent Acquisition Partner Petra Bärtsch contact form