Customer Advisor

• 03 August 2026 • 100% • Indefinite duration • German (Fluent) • 3014 Bern and Home office KPT is one of the ten largest health insurance companies in Switzerland. Our customers' satisfaction is our success. Our customer advisors are the first point of contact for our insured persons: they know our innovative products inside out, explain benefits clearly, and find the best solution for every request. Are you also passionate about the idea of bringing clarity to customers in the world of health insurance and exciting them with your knowledge? Customer Advisor # What you can accomplish • You advise, identify insurance gaps, and accompany insured persons toward optimal coverage. • With your dynamism, you contribute every day to the complete satisfaction of our customers. • You communicate your enthusiasm for our products to new customers. • Complex requests? You obtain the right information from our specialized departments. • Thanks to your commercial flair, you precisely awaken the needs that correspond to our offers. What characterizes you • a completed basic training with first professional experience in sales • interest in health insurance - ideally experience • VBV insurance broker training or the willingness to follow it quickly • strong customer and service orientation • excellent command of German, both spoken and written Your advantages Work and leave • 40-hour week and flexible hours • possibilities for teleworking • 25 days of leave, 30 days from age 50 • 24 and 31 December paid holidays • 15-minute paid breaks in the morning and afternoon • free fruit • varied offer of drinks and meals in our own cafeteria • modern premises directly at the Wankdorf station in Bern Mobility • CHF 300.- rail coupon for an annual subscription, route-based, general (GA) or half-fare PLUS • CHF 2'200.- Reka-Pay per year with 20 % reduction • annual half-fare subscription for business trips Maternity & paternity, family • 100 % salary maintenance in case of maternity for 16 weeks • 100 % salary maintenance in case of paternity for 4 weeks • marriage allowance Illness, accident, old-age provision • 100 % salary maintenance in case of illness and accident for 2 years • 50 % coverage of premiums for sickness daily allowance insurance, 100 % for non-occupational accident insurance • KPT staff pension foundation: 60 % employer share and choice between 2 variants Continuing education • participation in continuing education costs • varied offer of external and internal training And more... • contribution to basic insurance and attractive conditions for supplementary insurance • CHF 40.- per month for drinks / catering at KPT • free massage once a month • seniority gifts every 5 years • attractive bonuses for employee recommendation • free membership to the Commercial Association • discounts at partners (fitness & sport, family, automobile, insurance, culture and leisure) *Benefits differ according to certain types of employment (e.g. temporary, fixed-term, occasional help). Technical questions? Martin Maurer Team Leader Customer Center +41 58 310 81 15 Questions about the application? Cathrine Egger HR Partner +41 58 310 92 08 We look forward to direct applications. For recruitment agencies, our own conditions and general terms and conditions apply.