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Customer Advisor (m/f/d) via Telephone Direct Sales - full-time or part-time

Helvetia

Employment type
Full-time
Location
Basel
First posted
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Setting new standards together and shaping the future - for us, this means more than just processing tasks. Here, you work with people who take responsibility, have high standards, and have the courage to forge new paths. With us, you will find an environment in which trust and performance go hand in hand and your ideas, your initiative, and your contribution count. This gives you the opportunity to truly make a difference for our customers, your team, and your personal development. What you achieve ## • You are the competent contact person for our German- and Italian-speaking clientele via telephone and in writing. • You recognize customer needs and actively use advisory consultations to develop suitable insurance solutions and create individual offers. • You win new clientele and actively develop existing customer relationships (without cold calling). • You accompany our customers during contract adjustments and quickly find the appropriate solution for their concerns. • You arrange consultation appointments for the field service. What you bring ## • Completed commercial training or comparable basic education. • Proficient German and Italian language skills in speaking and writing are mandatory; further language skills, especially French, are a plus. • Experience in the insurance industry is an advantage. • Enjoyment of telephone customer contact as well as strong advisory and sales skills. • High service orientation, empathy, and the ability to recognize customer needs quickly. • Independent, reliable, and goal-oriented way of working with confident handling of digital applications. • VBV certification or the willingness to acquire it.

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Posted 5 days ago

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