Head of Service & Customer Service (a)

Your tasks You take over the management of Service & Customer Service and ensure a smooth operation: • Leadership & Responsibility: You lead a team of around 12 employees and are responsible for performance, budget and further development • Service & Processes: You control service deployments, continuously optimize processes and ensure the highest quality and safety standards • Customers & Interfaces: You support customers with demanding requests and work closely with internal departments and external partners Your profile • Technical basic training or equivalent education • Several years of professional experience • Leadership experience or corresponding further education is an advantage • Entrepreneurial thinking and pronounced customer orientation • Assertiveness, organizational talent and communication skills • Good IT skills (MS Office, ERP; Abacus an advantage) • Very good German and good French language skills desirable • Driver's license category B Your benefits • Responsible leadership role with scope for design • Short decision-making paths and modern working environment • Committed, collegial team • Attractive employment conditions including company vehicle for private use • Contemporary social benefits and above-average holiday regulations Does this sound like a suitable challenge? Then Sara Ochsner (soc@art-of-work.ch) is looking forward to your complete application dossier. *(a) We are interested in what you can do and what your goals are. Gender, religion, skin color etc. are not influencing factors for our personnel search* You can find more interesting jobs at www.art-of-work.ch/bewerber/offene-stellen Employment level: 100%   Bremgarten area