ICT Business Applications Engineer 80 - 100 % (m/f/d)

• 14 October 2026
• 80 - 100%
• Indefinite duration
• Bonaduz

Join Hamilton, an innovator in healthcare since 1950. Benefit from a dynamic working environment and various advantages.

Tasks ##

• Ensure the smooth functioning of applications, notably ServiceNow.
• Manage incidents and changes in the ServiceNow environment.
• Perform advanced troubleshooting and monitor the platform.

Skills ##

• Training in IT with experience in application management.
• Excellent knowledge of incident and problem management.
• Ability to work in a team and communicate in German and English.

Staff discounts on many leisure activities and services

ICT Business Applications Engineer 80 - 100 % (m/f/d)

Faithful to the vision "We drive innovation to improve people-s lives", Hamilton companies have been providing solutions for the healthcare sector since 1950. We are an innovative pioneer in ventilators, automated pipetting, and sample storage as well as in the development of process sensors.

As part of Hamilton AG's Business Unit Shared Services (SHS), this sector assumes central tasks for Hamilton companies. The HR, ICT, Corporate Communication, Facilities, as well as Finance teams ensure that processes run smoothly and that employees are optimally supported worldwide.

What you can accomplish:

• Ensure stable operation of applications with a focus on the ServiceNow platform
• Responsibility for incident, problem, and change management in the ServiceNow environment
• Performing level 3 troubleshooting for complex malfunctions
• Platform monitoring (monitoring, performance, availability)
• Planning and execution of releases and system updates
• Ensure compliance with SLAs and service quality
• Participation in ICT projects with a focus on integration and operational transfer
• Continuous development of the platform
• Documentation of operational processes and system states

What you bring:

• CFC/HES IT training or equivalent qualifications
• Several years of experience in application operations (Application Operations)
• Very good knowledge in incident, problem, and change management
• Understanding of integrations and platform architectures
• Certified ServiceNow System Administrator (CSA) or willingness to obtain this certification
• Project management experience is an asset
• Very good knowledge of German as well as good knowledge of English, minimum level B2

Discover more professional opportunities at Hamilton on jobs.hamilton.ch.

Do you share our values and do you feel comfortable in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating work environment but also various leisure offers and modern working conditions. Our culture of using "du" (informal address) promotes open communication and a pleasant atmosphere. Become a member of a team where your skills are appreciated and where space is created for innovative ideas. Interested? For any questions, please contact us at jobs@hamilton.ch by providing us with the following information:

Reference: JR-6176-fjb/

Applications by postal mail or by e-mail unfortunately cannot be taken into account.

What we offer

What we offer

Green Sense: the healthy and sustainable staff restaurant

Sports & Fun - discover what surprises await you

Advisory services provided by external partners for various life situations

Numerous possibilities for continuous training and development

An informal working environment

Compensatory time for the bridge days between Christmas and New Year

A dedicated pension fund with the possibility to choose among three options

The result is innovation for humanity, and it makes me extremely proud.