Customer Service Clerk I Support French-speaking Switzerland 100%

Customer Service Clerk I Support French-speaking Switzerland 100% (a) We are among the leading manufacturers of high-quality shower enclosures. Our traditional brand stands for excellent product solutions and future-oriented concepts tailored to the needs of our customers. However, the decisive difference is made by the people with us, who contribute to the success of our customers with their personal commitment, their reliability, and their enthusiasm and constitute the excellence of our brand. Competent employees, supported by state-of-the-art infrastructure, ensure the high level of our services throughout Switzerland: personal, direct, in close proximity to the customer. Do you enjoy daily customer contact and are you an organizational talent? Additionally, do you speak fluent French and want to apply your language skills daily? Then we look forward to your application as Customer Service Clerk I Support French-speaking Switzerland 100% (a) 100 Your task Receipt, recording and processing of inquiries and service orders Competent advice and support for our customers and internal contact persons Appointment monitoring and coordination with the Sales, Production and Shipping departments Order processing as well as scheduling of our service technicians, installers and freelancers Processing of customer complaints Control of work reports Recording of spare parts orders from service technicians and installers Correspondence in German and French Your profile Commercial basic training with technical understanding or technical basic training with commercial further education Stylistically confident German skills in speaking and writing Good French skills in speaking and writing (B2) Good MS-Office skills and IT affinity Customer-oriented, carefully working and proactive personality We offer Modern corporate culture with short decision-making paths An exciting as well as varied function combined with a 40h week Attractive holiday regulations with 25 to 30 days per year (depending on age) Additional benefits such as participation in fitness subscriptions, discounts at gas stations etc. Free parking spaces on site and E-charging stations for electric vehicles Own pension fund with supra-mandatory benefits We look forward to receiving your complete application documents with photo, which you please submit to us online. Information is gladly provided by: Bekon-Koralle AG Gwerder Team Leader Customer Service Tel. Write e-mail (<>) jpida095f40jm jit0832jm jiy26jm