System Manager

System Manager Around 3000 employees from RUAG and RUAG Real Estate make a significant contribution to the security of Switzerland every day. They ensure that the army as well as other operational and security organizations can perform their tasks comprehensively at all times. System Manager 100 % Wangen What you can achieve Responsibility as Single Point of Contact for complex army systems in the field of sensors and electronic warfare Ensuring operational readiness over the entire lifecycle of the managed system Development, implementation and further development of maintenance, service and lifecycle concepts Technical and commercial responsibility for service agreements, SLA, operational support services and system-related orders Coordination of internal interfaces such as sales, purchasing, legal department, engineering, quality, logistics and controlling as well as cooperation with customers, partners and suppliers Planning, monitoring and reporting of services, costs, risks, deadlines and deliverables in the system environment Support in creating offers, contract clarifications, technical feasibility studies and effort estimations Ensuring professional service management based on ITIL 4, especially in Change, Incident, Problem, Service Level and Service Request Management Identification and implementation of system, service and process improvements to reduce operating and lifecycle costs Representation of technical and system-related interests in specialist committees, projects and reviews What you bring with you Completed technical training, ideally supplemented by further training in business administration, project management or service management Several years of experience in system management, in maintenance, in service management or in technical project management. ITIL Foundation V4 certification is an advantage. Experience with complex technical systems, ideally in a military, industrial or security-relevant environment Good understanding of technical, commercial and contractual contexts in the lifecycle and service business Confident handling of SAP S/4HANA and Microsoft Office Business fluent German and English skills in speaking and writing, knowledge of [dialect/localities] is an advantage Very good communication, organizational and enforcement skills as well as negotiation skills in dealing with customers, partners and suppliers High level of personal responsibility, analytical thinking and solution-oriented way of working Knowledge of army logistics, military processes or public clients is an advantage Do you not meet all the requirements one hundred percent? Apply anyway. We are always looking for talented and motivated people who want to enrich our team. We attach great importance to diversity and equal opportunity and our goal is to build a diverse team in which everyone can fully develop their personal strengths. In particular, we encourage all persons, regardless of their gender, who may have concerns about taking a position in an army-related environment, to apply. About the area For our army systems in the field of sensors and electronic warfare, we are looking for an experienced personality who is responsible for complex systems technically, commercially and organizationally over the entire lifecycle. In this role, you ensure the operational readiness of the managed systems, coordinate internal and external stakeholders and specifically develop existing service and maintenance concepts. Your benefits Salary and benefits We attach great importance to our employees finding a healthy balance between professional and private life. Therefore, we offer, among other things, flexible working hours and home office options. We offer you a performance-oriented and market-based salary, 13 monthly salaries as well as generous bonuses and allowances. Together with other benefits, this results in an attractive total package. Flexible working Discounts At RUAG, you benefit from discounts in the areas of mobility and catering. In addition, you benefit from attractive offers on our benefit portal and have fleet discounts with various renowned car brands. Advancement and further training opportunities Promoting and developing the potential of our employees is important to us. Through training, courses and further education, we support them in continuously expanding their skills to achieve their professional goals. Leisure activities Our employees are important to us. Therefore, we give them a day off for their birthday, offer a diverse range of sports and the possibility to take additional days off against a deduction in pay, in addition to the annual holiday entitlement. Your contact person Gurtner Talent Acquisition Specialist jpid4506bb2jm jit0731jm jiy26jm