Administrative Clerk Inpatient

The Neuro medical division is one of three strategic focus areas in the Insel Gruppe and includes the specialist fields of neurology, neurosurgery, and neuroradiology. With nearly 570 full-time positions, around 5'300 inpatient patients as well as around 72'000 outpatient visits are cared for annually. In this responsible and versatile function, you contribute significantly to efficient, patient-oriented care in the Neuro medical division. You work hand in hand with the doctors as well as the nursing staff and are the first contact for the inpatient patients. What to expect <br /> • At the central base of the Neuro inpatient ward, you are the first point of contact for patients, relatives and external partners -- friendly, competent and reliable • You take on diverse administrative tasks such as the maintenance of patient data, the processing of inquiries and document management • In addition to general administrative work, you support clarifications regarding insurance questions, cost coverage, performance billing • You relieve the medical staff and the nursing staff in everyday administrative tasks and thus make an important contribution to smooth ward operations • You work interdisciplinary and have the opportunity to actively contribute to the optimization of processes and the further development of the ward secretariat <br /> What you bring with you <br /> • Completed training in the nursing or medical field (e.g., Fachfrau/-mann Gesundheit) or a commercial basic training in a hospital environment -- ideally with several years of professional experience in a comparable function • Enjoyment of direct patient contact and a service-oriented, courteous personality • Ability to remain calm even in hectic situations, set priorities correctly and maintain an overview • Ability to work in a team, openness and empathy in interdisciplinary cooperation • Very good German language skills in spoken and written form; knowledge of another language (English or French) is an advantage <br /> Our offer <br /> • A meaningful, versatile and responsible activity in a central interface function of the Neuro medical division • An interesting and varied working environment with regular working hours on weekdays • The possibility to actively contribute to efficient and high-quality patient care • Integration into a motivated, interprofessional team that values cooperation, respect and mutual support • A working environment in which you can contribute and further develop your professional and personal qualities. <br /> Questions about the position? Further information will be gladly provided by Anne-Marie Moning Head of Ward Secretariat Tel.: +41 31 632 75 31 Daniella Hilt Head of Business Administration Tel.: +41 31 632 97 82