Hospitality & Guest Experience Specialist Banque Privée

As part of a prestigious establishment recognized for its exacting standards in Hospitality \& Guest Experience Specialist Banque Privée As part of a prestigious establishment recognized for its exacting standards in terms of service, we are looking for an experienced professional, possessing an excellent presentation and an irreproachable sense of detail. A true ambassador of the customer experience, you will ensure a fluid, elegant and perfectly orchestrated welcome, in close connection with the operational teams. Hospitality \& Guest Experience Specialist Banque Privée Profile: Higher education in luxury hospitality Confirmed experience in reception within a 5? establishment Solid experience in Food \& Beverage (restaurant, catering or high-end room service) Excellent organizational and coordination skills Acute sense of service and high-end customer relations Proficiency in IT tools (MS Office) Excellent writing skills Fluent French and English indispensable Residence in Switzerland mandatory (permit B or C) We thank you for sending us an up-to-date CV accompanied by a photo as well as your work certificates and diplomas. No information will be communicated by telephone. Without a response from us within 15 days, please consider that your application has not been selected. MAIN MISSIONS Welcome a demanding clientele with professionalism and discretion Manage lounge reservations and optimize their scheduling Write and coordinate menu proposals with internal teams Ensure the precise transmission of information to the kitchen and service teams Supervise the setup of lounges, including technical aspects Perform administrative tasks related to the activity (confirmations, occupancy tracking, etc.) Occasionally participate in the welcome and service during exceptional events jpidb2f40eajm jpit0834jm jpiy26jm