Administrative Clerk in Admissions at the Department of Medicine – 100%

Within the team of the Centre d’admission et de facturation du Département de médecine (CAF), you are in charge of admissions. You ensure the reception and admission of patients according to current procedures and rules. You provide information to anyone appearing at admissions and are the guarantor of identity vigilance from an administrative point of view. You manage rejections related to non-compliant information.

Your interpersonal skills and communication abilities allow you to welcome all patients with excellent service quality. You know how to act diplomatically and calmly when faced with a dissatisfied or nervous person. As the first contact, you embody the image of the institution through your work.

Furthermore, you ensure the coordination of transport means for patients who require it. In the same way, you offer a personalized service to vulnerable patients in collaboration with internal support partners such as social workers or the complex cases unit.

Within the team, you participate in a dynamic of service continuity by taking over from your colleagues in the event of absence and by promoting the exchange of information within the team. You do not hesitate to improve your skills in your activities by requesting appropriate help. More generally, you contribute to all activities aimed at improving the quality of services.

You possess a CFC as a commercial employee or an equivalent training.

You have perfect mastery of the French language. You have knowledge of English or another language.

You master HUG software (DPA, GRECO, DPI, etc.).

You have previous experience in a field related to reception and/or healthcare.

You have the ability to work in a multidisciplinary team. You are able to undertake and manage several tasks simultaneously, and have a sense of organization, planning, and priorities.

You have tact, courtesy, and a keen sense of human relations. You possess high stress resistance and demonstrate discretion.

• Start date: 01.01.2027
• Number of positions: 1
• Activity rate: 100%
• Function class: 10
• Contract: CDI
• Application deadline: 04.11.2026
• Requests for information: Mme M-L Duval, Cheffe administrative, tel. 079 553 08 04

Your application dossier must include a letter demonstrating your motivation, your curriculum vitae, copies of the diplomas and certificates required for the position, and the last 2 work certificates.

This advertisement is addressed indistinctly to women and men.

Wishing to commit to the fight against unemployment, the HUG encourage applications coming from the Office cantonal de l’emploi.

Only applications submitted via the recruitment platform are taken into account. Paper and email applications will not be processed.

With more than 13'000 employees representing 160 professions, the Hôpitaux Universitaires de Genève are a reference establishment at national and international levels. To learn more about our institution, take a few minutes to discover the highlights of the year 2025 by clicking here (https://www.youtube.com/watch?v=p8kVMJchPR0).

The Département de médecine (https://www.hug.ch/departement-medecine) (DMED) is composed of 14 medico-nursing entities (12 medical services, 1 Unité d’investigation et de traitements brefs (UITB) and the Centre de transfusion sanguine (CTS)) notably with the particularity of having technical platforms in its organization (including interventional cardiology and digestive and pulmonary endoscopy), several treatment and care platforms (biological treatments, photopheresis and medical care), 1 hospital and outpatient dialysis center, and 3 rehabilitation and habilitation programs.