Groups & Events Sales Coordinator (M/F/D)

As Groups & Events Sales Coordinator, you are responsible for the following tasks: • Effective sale of event rooms and group overnight stays in accordance with MOHG standards • Maintenance of the customer relationship from the initial contact to the follow-up phase as well as renewed sales approach • Oral and written coordination and communication of event details with the customer as well as the operational hotel departments; obtaining and passing on feedback after the event • Interface between the operational area and the customer during the entire event process (before, during, and after the event) • Responsibility for the customer experience from the transition of event planning into execution to the follow-up and return to sales • Active presence with the customer during the entire event process; availability for problem-solving and for recommending alternatives to existing agreements • Greeting the customer during the event and handover to the operational departments for the implementation of details • Active upselling during the preparation and execution phase As Groups & Events Sales Coordinator, we expect from you: • Relevant professional experience in the field of group and event sales is required • Experience in a luxury hotel is an advantage • Very good computer skills as well as confident handling of common applications • Charming, open personality with excellent interpersonal skills towards internal and external customers • Ability to work efficiently even under pressure • Positive attitude and strong communication skills • Very good German and English skills; other foreign languages are an advantage • Strong time management, communication, and presentation skills • Flexibility in dealing with different work situations • Valid work permit for Switzerland is a prerequisite