Front Office Agent

Hotel Monopol und Alpina Luzern

For our Hotel MONOPOL Luzern and Hotel * ALPINA Luzern, directly by the Luzern station and KKL, we are looking for a motivated, flexible, communicative and responsible personality as

Front Office Agent (m/f/d | 80-100%

Your tasks

• You actively help with all tasks at the reception
• Check In and Check Out including cash handling
• Processing of reservations and inquiries (telephone, e-mail, online portals)
• Advising guests on offers, sights and services
• Close cooperation with Housekeeping and other departments
• Ensuring a smooth process at the Front Office

Your profile

• Very good German and English skills (further languages are a plus)
• Completed training in the hotel industry or comparable experience at the Front Office
• Accurate and precise working distinguishes you
• various service times are no problem for you
• Friendly, well-groomed and professional appearance
• With your charm and your warm smile, you fascinate all our guests

We offer you

• Two Garni Hotels with around 110 rooms.
• A challenging task with a lot of guest contact.
• Modern employment conditions and a hotel system with a digital challenge.
• Workplace in the most central location in Luzern.
• We support the purchase of Rekageld.

Have we awakened your interest in this position?
The team looks forward to you and your application.

Hotel Monopol und Metropole Luzern AG - Pilatusstrasse 1 - CH-6003 Luzern - +41 41 226 43 17