Senior Product & Service Manager - Digital Workplace
- Employment type
- Contract
- Location
- Bern
- First posted
- IT - Project Management
- Bern
- Contracting
- Part-time, 100%
- 01.12.2026 - 30.11.2028
- Project Management, Service Management, Product Management, digital transformation
Your tasks:
- Development and implementation of product and service strategies
- Building and further development of service portfolios and roadmaps
- Definition and prioritization of requirements, initiatives and improvement measures
- Design and introduction of modern service management processes
- Management of stakeholders as well as coordination with specialist departments and technical teams
- Definition of service levels, KPIs and governance structures
- Building and further development of service organizations and service desks
- Promotion of innovation and continuous improvement
Your profile:
- Several years of experience as a Product Manager, Service Manager or in a comparable role
- Experience in the field of Service Management, Digital Workplace or Collaboration Services
- Knowledge in product strategy, roadmaps and portfolio management
- Experience with ServiceNow or comparable platforms is an advantage
- Strong stakeholder and communication skills
- Analytical and entrepreneurial mindset
- Very good German skills
- An impeccable reputation is mandatory
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Posted 1 week ago