Service Advisor VW (m/f/d) 100%

We move and inspire people. Simple. Sustainable. Ahead. ## With over 90 locations throughout Switzerland, AMAG Retail is in direct contact with end customers and includes all AMAG garage operations, body shops, and used car centers. Is customer satisfaction your passion? As a Service Advisor VW at AMAG Bern Wankdorf, you are the business card of our operation and the first point of contact for our customers. How we inspire you ## • Life long learning: We participate in your further education - boost your career! • ZIF: Additional individual days off - buy additional vacation days and treat yourself to a well-deserved longer break • Special conditions on vehicle purchase and service: For you and your family - because we know how important mobility is • Travel with discounts: Travel more cheaply worldwide with Europcar • Special conditions on fuel procurement: Save on refueling - more money for the beautiful things in life What you can achieve with us ## • Customer Relationship Manager: You look after interested parties from appointment coordination to vehicle handover and maintain active customer contact • Sales Bridge: You work closely with the sales team and form the interface between the workshop and customers • Offer Professional: You create offers according to orders, check vehicles for cleanliness and completeness, and take care of professional order processing • Mobility Master: You ensure a pleasant atmosphere and convince our customers with your expertise and your passion for holistic mobility What you bring with you ## • Vocational training and commercial expertise: You have technical automotive training, such as Automobilfachfrau/-mann EFZ or Automobil Mechatroniker/-in EFZ, and have good commercial knowledge as well as, advantageously, several years of professional experience as a Service Advisor • E-mobility Expert: You have experience in e-mobility and a good understanding of high-voltage technology • Service Professional: You are sociable, enjoy approaching people, and impress with your advisory competence and persuasiveness • Mindset Master: You are resilient, deal positively with pressure, and always maintain a positive mindset. Your customer-oriented nature as well as your expertise and enthusiasm for the automotive industry make the perfect mixture • IT Expert: You have an affinity for digital processes, virtual customer communication, and the use of AI tools • Driving Professional: Valid driver's license Cat. B Do you think we could be a match? ## Then we look forward to your online application. Do you have questions about the position or the application process? Then just contact me via WhatsApp short message. Information on data protection can be found in our data protection regulations. • Vanessa • Recruiter • 079 321 55 24