Administration and ICT First-Level Support Specialist 80%

Administration and ICT First-Level Support Specialist 80% (of which around 10% ICT) As a competence center, Stiftung Dreipunkt is committed to the sustainable and economical integration of adolescents and young adults into the labor market and thus into our society. Within various programs, our specialists promote, accompany, and support participants holistically and competently on their way to their professional future. For our team in Luzern, we are looking for a motivated, committed, and strong-implementation personality with high social competence as Administration and ICT First-Level Support Specialist 80% (around 10% ICT) Your main tasks Administrative processing of bakery sales (order processing, quotes, down payments, invoices, delivery notes, etc.) Management of telephone/reception and general administrative tasks Handling participant administration such as correspondence with parents, external bodies, and customers Invoicing of referrers including dunning management Cash management Administration/ordering of office supplies and vehicle management Billing tasks and statistics Coordination with external partners and internal departments Support for Head of Services in organizational tasks and project work Practical guidance of an apprentice, vocational trainer course an advantage Planning, preparing, implementing, and processing ICT topics in first-level support, procurement of IT material including hardware management Your profile You have a solid commercial education and bring several years of professional experience. You are an experienced personality in the field of ICT first-level support or have a high affinity for it. You are flexible, independent, as well as resilient and have a high degree of social skill. You think ahead, tackle optimization opportunities, and implement them independently with the involved interfaces. You are a curious, open, and communicative personality with life experience. You enjoy networked and structured thinking. As a reliable team member and stable person, you like to take on responsibility. Your German is stylistically confident, you master the Microsoft Office palette, and you enjoy working with further programs. You can look forward to a versatile and meaningful task in an interesting working environment with a motivated and cheerful small team, where you can make a significant impact and help shape things. Do you feel addressed? We look forward to your complete application including information on salary expectations. For telephone inquiries, you are welcome to contact Ah, Leiter Dienste/stv. Geschäftsleiter, Tel. 041 367 00 42, directly from Monday to Friday, jpid3f8ba6ajm jit0834jm jiy26jm