Customer Advisor All-Branch Insurance Agency Lyss

80-100%

Your tasks

• You work in sales back office in our agency Lyss
• You are the first and competent contact person for our customers on the phone and at the reception
• You carry out telephone and personal consultations and specifically recognize consultation and closing opportunities within the existing customer base
• You create tailor-made offers, adjust insurance coverage according to needs, and update customer data
• You actively strengthen and expand existing customer relationships, identify cross-selling and upselling potential, and convince new customers with your open manner
• You answer incoming written customer inquiries independently, efficiently, and with a focus on quality according to the specifications of Visana

Your profile

• You have a commercial education and experience in customer contact or sales
• You enjoy advising customers holistically, solution-oriented, and reliably
• Ideally, you have a VBV certification
• You communicate clearly, friendly, and convincingly -- even in demanding conversation situations
• Your German language skills are very good; any further language is a plus
• You work in a structured, reliable, and result-oriented manner and are confident in using common Office programs

Learn more about Visana from the perspective of our employees here (https://www.visana.ch/de/visana/arbeitenbeivisana/einleitungunduebersicht)

Contact

Daniel da Silva Nogueira

HR Recruiting Partner

+41 31 357 95 79

Hawkar Jahani

Agency Manager

032 344 41 27

About us

We at Visana shape the future of the insurance industry -- and in doing so, put people at the center.

Do you want to make a difference? Then you've come to the right place!

With 922,149 private and 16,330 corporate customers, Visana is a leading Swiss all-branch insurer based in Bern. We accompany our customers in a wide variety of life situations -- from health and pension to housing and mobility to individual solutions for companies.

Take the next career step now -- our team looks forward to having you too!