Customer Advisor All-Sector Insurance Uster Region

80-100%

We convince with commitment, friendliness and competence.

With you, we want to advise our customers even more specifically and holistically -- and develop sustainable added value and new contracts from existing relationships.

In this role, you actively advise, systematically recognize potentials in the existing business, and contribute measurably to the success of our agency through qualitative cross- and upselling.

Your tasks

• You work in sales back-office in our Uster agency
• You are the first and competent contact person for our customers on the phone and at the reception
• You carry out telephone and personal consultations and specifically recognize consultation and closing opportunities in the existing business
• You create tailor-made offers, adapt insurance coverage according to needs, and mutate customer data
• You actively maintain existing customer relationships and develop them systematically (Cross- & Upselling)
• You answer incoming written customer inquiries independently, efficiently and with quality consciousness according to the specifications of Visana

Your profile

• You have a commercial apprenticeship and experience in customer contact or sales
• You enjoy advising customers holistically, solution-oriented and reliably
• Ideally, you have a VBV certification
• You communicate clearly, friendly and convincingly -- even in demanding conversation situations
• Your German skills are very good; any further language is a plus
• You work in a structured, reliable and result-oriented manner and are confident in using the common Office programs

Here you can learn more about Visana from the perspective of our employees (https://www.visana.ch/de/visana/arbeitenbeivisana/einleitungunduebersicht)

Contact

Have we convinced you? Then we look forward to receiving your application documents via the "Apply now" button.

No applications from recruitment agencies will be considered for this position.

Do you have any questions? We are happy to be available for a telephone exchange and will tell you more about the vacancy and our company culture.

Melanie Ruchti

HR Recruiting Partner

031 357 96 55

Stephanie Fries

Agency Manager

043 444 20 62

About us

We at Visana shape the future of the insurance industry -- and in doing so, put people at the center.

Do you want to make a difference? Then you have come to the right place!

Visana, with 922,149 private and 16,330 corporate customers, is a leading Swiss all-sector insurer based in Bern. We accompany our customers in a wide variety of life situations -- from health and pension to housing and mobility to individual solutions for companies.

Take the next career step now -- our team looks forward to having you too!