Telefonischer Kundenberater Inbound Tech 50-100% (m/w/d)

You quickly find the connection to others through your communicative personality? You are reliable and always have a smile on your lips? Then you are exactly right with us to become part of the Capita team. As a telephone customer advisor (m/w/d), you ensure better customer experiences together with your team. Job title: Telefonischer Kundenberater Inbound Tech 50-100% (m/w/d) Job description: # Your benefits with Capita at a glance • A crisis-proof job in full-time and part-time (50%-100%) • Intensive training (5 weeks at 100%) with full pay • Regular coaching for your personal development • A collegial work environment in a nice team with flat hierarchies • Attractive benefits and further training opportunities • Workplace in the canton of Thurgau with good transport links # This is what your day looks like with us • You conduct and record incoming telephone calls in the technical and administrative area • You increase customer satisfaction by quickly resolving incoming service requests • You help to achieve project goals through efficient conversation management • You optimize customer portfolios, identify sales opportunities (Sales, Up- and Cross-Selling) # This is what you bring to move something together with us • You are motivated and convince with your very strong customer and service orientation • You enjoy convincing customers of products and services • Your German and Italian are very good - in word and writing (other national languages are an advantage) • Working with a PC is no challenge for you • You work independently and conscientiously • Whether early or late shift - you are flexible Location: Tägerwilen , Switzerland Working hours: Full-time Contract type: Contractor agency