Team Leader Corporate Customer Support (m/f/d) 80-100%

Your sound knowledge in the field of corporate and commercial customer business paired with a healthy portion of leadership competence are in demand.

In the corporate customer support area of our client, a renowned banking institution in Basel, all threads of the corporate customer business converge. In order to guarantee professional processing and smooth handling of customers' credit requests in the future, we are looking for an engaged and high-performing

Team Leader Corporate Customer Support (m/f/d) 80-100%

Your tasks:

• Responsibility for the smooth administrative processing and handling of credit transactions, together with a smaller team which you will lead technically and personally
• Independent creation of credit applications for corporate, commercial, and real estate customers in cooperation with the customer advisors
• Analysis and evaluation of customer documents (annual financial statements, business plans, real estate documents, etc.)
• Preparation and analysis of real estate appraisals, both independently and in cooperation with the internal real estate specialists
• Creation of credit and security agreements
• Close cooperation with internal departments such as Credit Office, Credit Services, Immobilienfachstelle and others
• Situational support of customer advisors during customer visits
• Participation in projects and in process optimizations, digitalization, and automation of credit processes

Your profile:

• Completed commercial (bank) apprenticeship with further training in business administration (FH, HF, or higher professional examination) or a university degree (Uni)
• Sound professional experience in the financial industry in the field of corporate and/or commercial customer business
• German as a native language (stylistically proficient in speaking and writing), good English skills are an advantage
• Good MS Office user knowledge
• Good IT understanding
• You have an understanding and interest in AI and possess initial experience with it
• Motivated, proactive, resilient, and team-oriented achiever personality
• Very good planning and organizational skills
• Strong customer orientation, pronounced contact and communication skills
• Strong analytical skills
• Customer- and service-oriented thinking and acting
• Readiness for new challenges
• Leadership competence or potential to grow into a leadership role
• Responsible, problem-solving oriented, and reliable way of working
• Good reputation
• Workload: 80-100%

If you are interested in this versatile and responsible challenge, then please send your complete application documents incl. photo (PDF format), stating the reference number 26177, the desired percentage of employment, and your salary expectations, by e-mail to

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