PLM Supporter

100%

permanent

Stadler offers versatile opportunities for an international career. At Stadler, you get the chance to grow beyond yourself, take on responsibility, and achieve great results in a team. We are looking for motivated talents who want to shape the future of mobility with us. Are you ready to achieve great things with us?

YOUR AREAS OF RESPONSIBILITY

• Analysis and processing of complex malfunctions in 2nd-level support including escalation to 3rd-level
• Execution of system tests after updates, patches, and releases as well as support during rollouts and migrations
• Documentation of incidents, solutions, and system changes as well as tracking in the ticket system
• Participation in the optimization of PLM processes and workflows based on user feedback
• Support for standardization and improvement initiatives in the system environment
• Creation and maintenance of documentation as well as close cooperation with IT and specialist departments
• Support with data maintenance and quality in the PLM ecosystem

YOUR PROFESSIONAL EXPERIENCE

• Technical or IT-related training as well as experience with engineering and manufacturing processes
• Knowledge in the PLM environment as well as ideally further training in ITIL or system training
• Experience with tools such as Teamcenter, CATIA and SAP ERP
• Strong ability to analyze complex malfunctions using logs and system tools
• Experience in ticket and incident management as well as in structured documentation
• Very good communication skills as well as high teamwork ability in interdisciplinary and international teams
• High service orientation, empathy, and understanding of user needs

OUR PROMISE TO YOU

• A collegial working environment and collaboration in qualified and passionate teams
• Scope for action and design in which you can implement the expectations for your work
• An appreciative culture for your achievements
• You work for a leading company that shapes the future of global mobility every day

YOUR BENEFITS

At Stadler you receive a variety of benefits, such as

• Financial subsidies for ZVV- or SBB subscriptions and fitness subscriptions
• Support for further training opportunities (financially or with part-time options)
• Catering options in the Migros canteen

YOUR LOCATION

Become part of our team at the Stadler headquarters in Bussnang, which controls the activities of the entire Stadler Group.

YOUR CONTACT PERSON

Marusja Dukanovic
HR Business Partner
+41 79 507 43 10