Technical Specialist for Internal Technical Service with Technical Leadership (all)

Look forward to exciting tasks: • Take over the technical leadership of the coordination team for meter and installation checks (district heating, gas, water) and act as a central point of contact in day-to-day business. • Ensure the operational handling of meter installations, replacements and dismantlings according to norms and always keep an eye on the target specifications. • Coordinate deployments of fitters, handle customer phone calls and administrative tasks related to order and maintenance management. • Intervene in critical situations with customers on site and ensure coordination with customers, authorities and internal departments. • Analyze KPIs, derive targeted measures from them and actively promote process improvements and digitalization potentials. That's what makes you even better: • Strong technical background in the sanitary/heating and coordination sector. • Completed technical basic training and completed further training as a technical merchant, process specialist or similar. • Clear view of the whole - good sense of priorities, timing, order situation and resources. • If the situation requires it, you make decisions securely and sovereignly. • Digital affinity as well as joy in familiarizing yourself with ICT systems and actively improving processes. Mobility • free SBB half-fare card • U-subscription from TNW as a job ticket • participation in the SBB GA • use IWB vehicles and e-bikes for business trips IWB supplies people and companies in the Basel region with electricity, heat, drinking water, telecommunications and mobility solutions. In addition, IWB is shaping the climate-friendly energy world of tomorrow.