Assistant Help Point BVG DE/FR - 1 year fixed-term (m/f/d)

Welcome to your future! Colleagues in 215 countries and territories. Together on the path of rethinking insurance every day - and shaping the future for everyone. Welcome to a strong community where you make a difference from the very beginning. Together we continue to develop! Assistant Help Point BVG DE/FR - 1 year fixed-term (m/f/d) 137554 | 80 - 100% | Oerlikon, Zürich | Hybrid Are you looking for an exciting opportunity to gain valuable professional experience while simultaneously making an important contribution? Would you like to work in a dynamic environment where teamwork, customer orientation, and efficient implementation are central? In this role, you will support the Life business unit at Zurich Schweiz in the Help Point BVG area and make an important contribution to our shared success. You will support the team in processing customer inquiries as well as with administrative tasks. In doing so, you contribute to a reliable, customer-oriented service and efficient cooperation in the Life business unit. What awaits you * You support the team in the Help Point in processing customer inquiries and contribute to ensuring smooth processing * You assist with administrative tasks and ensure that all processes are carried out efficiently and on schedule * You are the first point of contact for customer inquiries and contribute to creating a positive customer experience * You work closely with your team to continuously improve the quality and efficiency of services What distinguishes you * Initial professional experience in a similar position or in customer service, ideally at an insurance company in BVG * Strong communication skills and enjoyment in dealing with people, paired with a high service orientation * Organizational skills and the ability to maintain an overview even in stressful situations * Good knowledge of common MS Office applications and the willingness to learn new systems * Fluent German and French skills, other language skills are an advantage Good to know Place of work: Oerlikon, Zürich Start date: as agreed or after agreement Travel activity: None Hybrid working: up to 40% Everything regarding your application You can apply directly to us online in a first step - for this you only need your CV. Further information about the application process can be found here. We value an efficient and appreciative application process. The Talent Acquisition Team reviews your application personally, without the use of artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange. For this position, we do not work with recruitment agencies. Unsolicited applications will neither be considered nor remunerated. Do you have any questions? Victor, Talent Acquisition Consultant, is available to you at. j4id10438461jm j4it1042jm j4iy26jm