TECHNISCHE SACHBEARBEITUNG VERKAUF INNENDIENST 100% im Produktbereich Feuerschutztüren

We are one of the internationally leading solution providers for door and gate systems and are continuously expanding our market position in Europe. In the market, our products are valued as very user-friendly, reliable and technologically high-quality. To strengthen our team, we are looking for a committed and customer-oriented personality for our sales back office. In this versatile function, you will advise our customers in the area of fire protection doors and take over the technical and administrative order processing. TECHNISCHE SACHBEARBEITUNG VERKAUF INNENDIENST 100% im Produktbereich Feuerschutztüren (m / w / d) Your area of responsibility: Creating, calculating and following up on offers and quotes Competent advice to our customers and specialist retailers in the area of fire protection doors in German and Austrian Technical clarifications as well as price clarifications with our production plants and suppliers Independent order processing including deadline monitoring Coordination between sales, production and assembly Processing of complaints in cooperation with the field sales force Technical support for our customers by phone and e-mail Support for the field sales force in day-to-day business Maintenance of master data and project documentation Collaboration on the introduction of new products What you bring: Completed commercial or technical basic training (e.g. /Kauffrau EFZ, Schreiner/in EFZ, Metallbauer/in EFZ, Zeichner/in EFZ or similar) Experience in sales back office, order processing or in the construction supply industry is an advantage Technical understanding and interest in door, fire protection and building solutions Knowledge in the field of fire protection and relevant norms is a plus Secure handling of MS Office as well as ideally experience with SAP or an ERP system Good Austrian language skills (at least level B1) for telephone and written customer support What characterizes you: High customer and service orientation Independent, structured and reliable way of working Organizational talent and the ability to set priorities Enjoyment of teamwork Stress resistance and an exact and careful way of working What to expect: Varied and responsible activity High degree of autonomy and independent work Motivated and collegial team Flat hierarchies and short decision-making paths Home office option after training Free parking Employee events 5 weeks of vacation & company holidays over Christmas/New Year Have we sparked your interest? Then we look forward to receiving your complete application documents. Please send them exclusively by e-mail.